TERMS AND CONDITIONS

Welcome to Xavielle.com. By accessing or using this website, you agree to comply with and be bound by the following Terms and Conditions, along with our Privacy Policy. If you do not agree to these terms, please discontinue use of the Site immediately.

Xavielle is operated by the Company, headquartered in Shyama Textile market, Near Avadh Textile Park Ring Road Surat, Gujarat - 395010, India.

1. Eligibility and Acceptance

Age Requirement: By using this Site, you represent that you are at least 18 years of age and legally competent to enter into binding contracts.

Agreement: Use of the Site constitutes your presumption of acceptance of these Terms and our Privacy Policy.

Updates: We reserve the right to modify these Terms at any time. Changes are effective immediately upon posting. Your continued use of the Site signifies acceptance of the revised Terms.

2. Product Listings and Purchases

Non Binding Listings: Product descriptions and prices on the Website do not constitute a binding offer. A contract for purchase is only concluded when we explicitly confirm your order via email.

Accuracy: While we strive for accuracy, we are not liable for inadvertent inaccuracies or omissions regarding product details or availability.

3. Pricing and Payments

Currency: Domestic purchases are priced in Indian Rupees (INR). International purchases are priced based on the relevant local currency or as displayed at checkout.

Taxes: Prices are inclusive of GST unless stated otherwise.

Payment Methods: We accept Cash on Delivery (Domestic only).

Liability: We are not liable for losses resulting from unauthorized transactions or declined payments by your banking institution.

4. Cancellations, Returns, and Exchanges

Your purchases are subject to our specialized policies

Cancellations: Orders may be cancelled before shipment Refer to our Shipping & Cancellation Policy.

Returns & Exchanges: Products must be returned within 7 days of delivery. Returns are subject to quality verification. Please refer to our Return & Exchange Policy for full details.

Title of Goods: All products remain the property of Xavielle until full payment is received.

5. Product Warranties and Limitations

Appearance: We strive to display product colors accurately; however, minor differences in color or appearance due to screen settings or lighting do not entitle the user to a refund.

Disclaimer: We expressly disclaim all warranties of any kind, whether express or implied, including but not limited to the implied warranties of merchantability or fitness for a particular purpose.

6. User Conduct and Restrictions

You agree not to use the Website to

Upload content that is unlawful, harmful, defamatory, or infringes on intellectual property.

Impersonate any person or entity.

Transmit software viruses or malicious code.

Interfere with the servers or networks connected to the Site.

Collect data about other users without authorization.

7. Intellectual Property

All content on this Site including logos, text, graphics, software code, and product designs is the exclusive property of Xavielle. You may not reproduce, modify, or distribute any part of this Site without express written permission.

8. Limitation of Liability and Indemnity

Limitation: To the extent permitted by law, Xavielle shall not be liable for any indirect, incidental, or consequential damages arising from the use of the Site.

Indemnity: You agree to indemnify and hold Xavielle harmless from any claims or legal fees arising out of your violation of these Terms.

9. Force Majeure

Xavielle shall not be held liable for delays or failure to perform resulting from events beyond our reasonable control, including acts of God, strikes, power failures, pandemics, or government restrictions.

10. Governing Law and Jurisdiction

These Terms are governed by the laws of India. Any disputes arising from these Terms or the use of the Site shall be subject to the exclusive jurisdiction of the courts in Surat, Gujarat.

11. Contact and Grievance Officer

In accordance with the Information Technology Act and rules made thereunder, the contact details for grievances are provided below

Customer Care Us

Email: care.xavielle@gmail.com

Phone: +91 9727726701

Address: Shyama Textile market, Near Avadh Textile Park Ring Road Surat, Gujarat - 395010, India.